The role is complaint handling for Payment Protection Cover (PPC). The role consists of the candidate answering incoming calls and dealing with customers complaints about PPC.
Experience required and CV criteria:
- Insurance knowledge is a must
- Customer Service or Contact Centre experience
- Use own iniative
- Team Work
- Dealing with customer complaints
- Be able to work to tight deadlines/targets
- Experience of FSA/DPA
To work with our prestigious client in the Newport area.